華航官網用戶體驗滿意度調查
China Airlines website feedback survey
A.使用感想 | User Experience

請問您今天主要使用功能為?(單選) | What was your goal today? *

該頁內容、資訊是否清晰完整? | Is content and information clear on this page? *
非常滿意|Very Satisfied有待加強|Very Dissatisfied

該頁是否容易找到您需要的資訊/流程操作簡單易懂? | Is the page easy to use? *
非常滿意|Very Satisfied有待加強|Very Dissatisfied

請問您滿意或不滿意的原因為何? | Comment

請問您還有使用其他功能嗎?(單選) | What was your goal today? *
無使用其他功能 | None
訂位購票、查詢票價|Booking a Trip or Check the Price
查詢航班動態、時刻表|Viewing Flight Status and Timetable
行程管理:管理訂位、餐點需求、退票申請、購票證明|Managing Your Trip:Seats, Meals, Refunds, Certificat
加購服務:行李托運、親子臥艙、WiFi、免稅商品|Additional Purchase: Baggage, Family Couch, WiFi, Duty-free Goods
旅遊服務:租車、訂房、旅行平安險、高鐵| Travel Services: Car Rental, Hotel, Insurance, Rail
旅程準備:旅客須知、機場服務、貴賓室| Journey Preparation: Passenger Information, Airport Service, VIP Lounge
預辦登機| eCheck-in
促銷專案:早鳥專案、獨享促銷| Promotions: Early Bird Project, Special Sales
會員管理、里程兌換、座艙升等| Membership Management, Redeem Mileage, Seat Upgrades
深入探索:城市景點、華航精緻旅遊|Exploration:City Attractions, China Airlines Tourism
關於華航、分公司資訊、聯絡資訊|About China Airlines, Branch Offices, Contact Information

該頁內容、資訊是否清晰完整? | Is content and information clear on this page? *
非常滿意|Very Satisfied有待加強|Very Dissatisfied

該頁是否容易找到您需要的資訊/流程操作簡單易懂? | Is the page easy to use? *
非常滿意|Very Satisfied有待加強|Very Dissatisfied

請問您滿意或不滿意的原因為何? | Comment
B 整體評價 | General feedback

請問您對於華航網站的整體評分為? | Overall, how would you score our website? *
C 基本資料 | About

請問您是否為華航會員? | Are you a Dynasty member? *

請問您的年齡為? What is you age? *
18以下|Under 18 18-25 26-35 36-45 46-65 65以上|65 or over

請問一年您在華航網站購票的頻率? How often do you book from our website per year? *
約0~1次|0~1 約2~3次|2~3 約4~6次|4~6 約7~10次|7~10 超過10次以上|More than 10 Times

請留下您的聯絡信箱 | Advised to leave an email for contact

再次感謝您的參與!
中華航空公司敬上